What to ask, and why
Will an ozone treatment crack my dashboard?
Ozone can be harsh on rubber and plastics, so ask whether it will be used before you agree to a treatment.
The detailer's air freshener wore off in a week. Now what?
Fragrance covers odor briefly. The residue in seats, carpet, headliner, and vents has to be treated.
Bear spray went off in my SUV. Can it be saved?
Usually. Hard surfaces and vents are cleaned, the cabin filter replaced, and upholstery treated. Check whether your comprehensive coverage applies.
Should I know the cost before work starts?
Yes. Ask for a written quote after the vehicle is assessed.
Do I need to leave the car?
Treatment often takes part of a day. Confirm drop-off and pickup times before you book.